Roveitia is operated by Hefei Xingmaichen Technology Co., Ltd.
Email: service@Lumeroia.com

Shipping Policy

This Shipping Policy explains order processing, delivery estimates, charges, tracking, and responsibilities for Roveitia purchases.

Shipping Rates in USD

For the United States, Canada, and supported international destinations:

• Fast shipping — $5.99 USD for orders from $0.00 through $44.99.
• Free shipping — $0.00 USD for orders of $45.00 or more.

Eligibility is based on the merchandise subtotal after discounts and before any applicable taxes, duties, or other charges. The available rate is confirmed at checkout.

Order Processing

Orders are typically prepared within 1–3 business days. Processing may take longer during high-volume periods, holidays, address verification, or product availability reviews.

Estimated Transit

Typical delivery estimates are 5–12 business days for the United States and Canada and 7–20 business days for other supported destinations after processing. These are estimates, not guarantees. Remote locations, customs review, carrier disruption, severe weather, and local holidays may add time.

Tracking

When tracking is available, it will be sent to the email provided at checkout. Tracking may take time to update after a label is created.

Address Accuracy

Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after processing begins and are not responsible for delivery problems caused by incorrect or incomplete customer-provided details.

Customs, Duties, and Import Charges

International orders may be subject to customs duties, taxes, brokerage, or import fees charged by the destination country. Unless checkout states otherwise, the recipient is responsible for those charges and for complying with local import requirements.

Lost, Delayed, or Marked-Delivered Packages

If tracking has not progressed for an unusual period or a package is marked delivered but cannot be found, first check the delivery location and contact the carrier. Then email us with your order number and tracking details so we can review available options. Carrier investigations may be required.

Shipping Support

For shipping questions, email service@Lumeroia.com.

Company and Contact Information

Hefei Xingmaichen Technology Co., Ltd.
Customer support and legal inquiries: service@Lumeroia.com