Roveitia is operated by Hefei Xingmaichen Technology Co., Ltd.
Email: service@Lumeroia.com

Product Use & Warranty Disclaimer

This page provides general product-use and warranty information for Roveitia merchandise. Product-specific instructions supplied with an item take priority.

Pet Supervision

Pet behavior, size, strength, health, and tolerance vary. Select products appropriate for your pet and supervise use whenever the product or instructions call for supervision. Inspect products regularly and discontinue use if they become damaged, unstable, excessively worn, or unsuitable.

No Veterinary Advice

Website content and customer support are not veterinary, medical, behavioral, or other professional advice. Contact a qualified veterinarian or other appropriate professional regarding health, injury, anxiety, diet, mobility, or product suitability concerns.

Product Instructions

Follow all assembly, installation, cleaning, size, weight, vehicle, electrical, and care instructions supplied with the product. Do not modify a product or use it for a purpose not reasonably intended.

Limited Product Remedy

If a product arrives damaged, defective, incomplete, or incorrect, contact us promptly with the order number and supporting photos. After review, the available remedy may include replacement parts, replacement, or refund as described in the Refund & Return Policy and as required by law.

Exclusions

To the extent permitted by law, coverage does not apply to normal wear, cosmetic changes, misuse, unauthorized modification, failure to follow instructions, improper cleaning, pet chewing or scratching, accidents, or damage caused by external events.

Consumer Rights

This disclaimer does not limit warranties, remedies, or consumer rights that cannot legally be excluded or limited.

Questions

For product-use or warranty questions, email service@Lumeroia.com before use and include the product name.

Company and Contact Information

Hefei Xingmaichen Technology Co., Ltd.
Customer support and legal inquiries: service@Lumeroia.com